We ship to the following countries:
| Australia |
Finland |
Italy |
Spain |
| Austria |
France |
Luxembourg |
Sweden |
| Belgium |
Germany |
Norway |
Switzerland |
| Canada |
Ireland |
Portugal |
UK |
Prices
All prices communicated by RideGear (including our website, email messages, pro forma invoices, invoices and certified price quotes) are in US Dollars only. You can calculate the prices in your own currency by using the currency converter here:
http://www.xe.com/ucc/
Ordering Methods
Order by using this site: Put products in your shopping cart and check out, providing the appropriate International information. This method requires payment by Credit Card or PayPal.
Payment Methods
All prices are shown in US Dollars (USD, US$). All purchases from RideGear are calculated in US Dollars only. There are three ways to pay:
- Credit Card (Visa, MasterCard or American Express)
Sorry, no money orders, personal checks, C.O.D., or Freight Collect orders. We may contact you to confirm billing details after you place an order.
The shipping cost to Canada is $24.99USD and requires 4-7 days in transit. The shipping cost to other countries is $49.99USD and requires 1-3 weeks in transit.
International orders are not eligible for free shipping, discounted shipping or expedited shipping. Additional fees for oversized items will apply, as shown on the appropriate product pages. Certain items may not be shipped to certain countries, based upon the regulations of those countries. Certain oversize items, such as ramps and lifts, will not be shipped.
Estimated Delivery Time
All international orders are shipped from our California warehouse. After payment is received, the in-stock items you ordered are reserved for your order. Items not in stock at our California warehouse will be obtained from vendors. These items normally take 2-4 business days to arrive at our warehouse. When all the items on your order are available, your order will be shipped.
Important Notes
Many of RideGears products are imported into the United States. RideGear shipments outside the US may be subject to customs fees, tariffs, duties, Value-Added Tax (VAT), etc. Customs procedures and charges vary from country to country and are the recipients responsibility. Import costs will be collected locally at time of customs clearance and/or upon delivery and are not included in merchandise price or shipping charges. RideGear does not provide estimates for these costs. Your local Customs office will collect all fees and we encourage you to contact your local Customs office for more information.
Items that we ship internationally are considered sold. RideGear is not responsible for any costs, delays, or problems caused by shippers or Customs once the shipment leaves our warehouse. If customs and duties are not paid, goods will be abandoned and no refund given. If you refuse a package that has been received by Customs because you will not pay the tariffs or taxes, we will refund the cost of the product(s) after collecting the shipping fees and additional fees required to return the package to us.
Shipping to a Freight Forwarder:
When shipping to a business within the United States that is going to export the shipment to another country, we require the following information:
- Freight forwarder's full business name,
- Freight forwarder's US address,
- Freight forwarder's US phone number and/or fax.
- Your customer account number/box number (if any).
Exporting:
All orders that are exported are International Orders and require special handling. Even if your billing and shipping addresses are within the United States, please contact our International team regarding your order.
Hazardous or Oversize Items:
Hazardous or toxic items such as chemicals (lubes, cleaners, oils, etc.) and batteries cannot be shipped to International destinations or to freight forwarders who will export them overseas. Additional fees for oversized items, as shown on the appropriate product pages, will apply. Some oversize items (straight ramps, large lifts, etc.) simply cannot be shipped overseas. If you have any questions about this, please call or email us.
